The Loyalty Programme is open to South African residents and individual customers. Membership is limited to one account per person. You can enroll by creating an account onwww.usn.co.za, using a valid email address. Ensure your provided information is accurate. The Company may reject enrollment if procedures aren't followed.

To become a member of the Loyalty Programme, you need to create an account on www.usn.co.za. By participating, you agree to abide by the Loyalty Programme's Terms and Conditions, associated rules, and any changes made over time. The Company can disqualify customers who violate these terms.

The Loyalty Programme has tier levels based on your total spending at www.usn.co.za. Starting at the Blue Tier, you progress to higher tiers based on spending thresholds. Bronze, Silver, and Gold Tiers have specific spending requirements for each calendar year. There's a 14-day delay between spending and tier eligibility.

You can earn points through various activities. However, points have no cash value and cannot be exchanged for cash. You can use points to partially pay for products on www.usn.co.za, but they can't be combined with other promotions. More details on earning and redeeming points are available on the rewards page.

No, the Loyalty Programme benefits and points cannot be transferred, sold, or traded, including in cases of death. Such actions will result in the voiding of your account and benefits. Benefits have no cash value and cannot be converted to cash.

You can cancel your Loyalty Programme Membership by emailing online@usn.co.za. Upon cancellation, any unused points and benefits in your account will be forfeited and cannot be redeemed. Make sure to consider this before canceling.

Returns and order cancellations must follow the Company's Return and Cancellation Policies. If you return an item, the spent amount applied to programme tiers and points benefits earned for the original purchase will be reversed from your account. The same applies to order cancellations.

Yes, the Company has the right to modify or terminate the Loyalty Programme and its terms at any time without notice. Your continued participation indicates your acceptance of such changes. It's your responsibility to stay updated with the latest Terms and Conditions and associated rules.