How it works

Earn points without breaking a sweat. Simply shop your favourite USN products exclusively at and watch your gains grow as you level up to the top tier, and get rewarded with exclusive discounts.

Level up for more points

Level up to get more points per purchase. The more you shop, the faster you'll move from one tier to the next,
unlocking the ultimate discount rewards.

Earn points Get rewards Sign up Earn points

Frequently Asked Questions

Who is eligible for the Loyalty Programme, and how do I enroll?

The Loyalty Programme is open to South African residents and individual customers. Membership is limited to one account per person. You can enroll by creating an account, using a valid email address. Ensure your provided information is accurate. The Company may reject enrollment if procedures aren't followed.

How do I become a member of the Loyalty Programme, and what do I agree to by participating?

To become a member of the Loyalty Programme, you need to create an account on By participating, you agree to abide by the Loyalty Programme's Terms and Conditions, associated rules, and any changes made over time. The Company can disqualify customers who violate these terms.

How does the Loyalty Programme's tier system work, and what are the criteria for each tier?

The Loyalty Programme has tier levels based on your total spending at Starting at the Blue Tier, you progress to higher tiers based on spending thresholds. Bronze, Silver, and Gold Tiers have specific spending requirements for each calendar year. There's a 14-day delay between spending and tier eligibility.

How can I earn and use points within the Loyalty Programme?

You can earn points through various activities. However, points have no cash value and cannot be exchanged for cash. You can use points to partially pay for products on, but they can't be combined with other promotions. More details on earning and redeeming points are available on the rewards page.

Can I transfer or sell my Loyalty Programme benefits or points to someone else?

No, the Loyalty Programme benefits and points cannot be transferred, sold, or traded, including in cases of death. Such actions will result in the voiding of your account and benefits. Benefits have no cash value and cannot be converted to cash.

How can I cancel my Loyalty Programme Membership, and what happens to my accrued points and benefits?

You can cancel your Loyalty Programme Membership by emailing Upon cancellation, any unused points and benefits in your account will be forfeited and cannot be redeemed. Make sure to consider this before canceling.

How are returns and order cancellations handled in relation to the Loyalty Programme tiers and benefits?

Returns and order cancellations must follow the Company's Return and Cancellation Policies. If you return an item, the spent amount applied to programme tiers and points benefits earned for the original purchase will be reversed from your account. The same applies to order cancellations.

Can the Loyalty Programme's terms change, and how will I know about any modifications?

Yes, the Company has the right to modify or terminate the Loyalty Programme and its terms at any time without notice. Your continued participation indicates your acceptance of such changes. It's your responsibility to stay updated with the latest Terms and Conditions and associated rules.

Read more about our Terms and Conditions here.



Join the U Gain Rewards programme now!
Shop, earn points, get rewarded. It's as easy as that.